While Oil and gas industry are converging disparate, service-specific networks into more efficient and flexible IT solution and for network infrastructures that will provide more profitable, next-generation services, they must maintain their existing significant investments in legacy applications and network infrastructure to provide uninterrupted service to current customers. Operating in a competitive industry and working with limited budgets, IT managers have the dual mandate of maintaining the existing networks at the lowest cost for as long as possible while quickly building and transitioning to new, next-generation networks.
• Increasing exploration and production costs
• Highly volatile crude oil prices and low retail margins
• Complex scheduling and operational challenges
• Challenges related to ageing workforce in oil fields
The Oil and Gas industry has always been at the forefront of adopting the latest information technology (IT) standards. The prime motive behind adoption of technology has been cost reduction through process simplification. Stiff competition from their global counterparts is also driving many Oil and Gas companies to reassess their operating practices and invest in new technologies. The IT spend of Oil and Gas companies is steadily increasing across the value chain, as there is a strong need to adopt sophisticated technology standards. The back-office applications have come a long way from being focused on accounting and payroll, to ERP-based applications integrated with a large number of legacy applications. Companies, today, use the best-in-class solutions to optimize operational efficiencies, improve asset and plant management, and integrate systems, thereby providing a concentrated view for better decision-making and a lot more.Our consistent application of best practices ensures that every interaction between you and our support organization moves your issue toward a complete and timely resolution. Our continuous solution delivery to drive ongoing improvements in your support experience and to evaluate the performance of our support personnel. SecureTech has the added edge of having the partnership with most of the OEM in the region, we are also the authorized service agents for most of the IT equipment manufactures and with our experienced support professionals who work in tandem with the vendor SMEs, your issues are simultaneously worked on and is tackled in a swift and effective manner at multiple levels. SecureTech constantly measure and monitor our operational activities to be in conformance with established global quality standards. We will exactly identify the customer’s needs and ensure that our solutions are in line with their requirements. We will strive for zero defect performance and focus on continuous improvement by following a proper quality management framework. We will delegate responsibilities and properly document functions to ensure efficiency and effectiveness.