After-Sales Delivery Quality, price, and service are three factors to success from the time of purchase right up to delivery and satisfactory installation. Service should be an integral part of any company's strategy from the start. If properly handled, service can be a foundation for growth. Ignored or left to chance, it can cause threat for an organization. Service is the prompt delivery of the product. It is courteous sales personnel and a service manually modified to meet customer's needs and requirements. It is ready access to a service facility. It is knowledgeable, cost-effective maintenance, repair, or replacement. Service is dealer support.
Service varies by the product type, the quality of the product, the price of the product, and the distribution channel employed. On the other hand, service is a feature expected by the customer. Our after-sales service is exceptional, with a dedicated support and assistance department.
All foreign markets are sophisticated, and each has its own expectations of suppliers and vendors. But the service performance is comparable to that of the predominant competitors in the market. This level of performance is an important determinant in ensuring a reasonable competitive position, given the other factors of product quality, price, promotion, and delivery.
Our dedicated After Sales Delivery (ASD) team combines fragmented and complex processes into one cohesive process. Hence, it’s an easier communication, providing an easily accessible and dedicated single point of contact at SecureTech. We assure you to answer your queries properly saving the time and effort. Last but not least, our ASD team seeks to continuously improve its services in order to build long-term relationships with customers.